Questions & Answers

Our experts provide answers to your most asked questions. Sort by your windows, roofing, siding, gutters, or bathroom project.

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Why are shingle granules showing up in my gutters?

Granules protect shingles from UV damage. Their presence in gutters often indicates aging shingles or storm damage.

Why do roofers sometimes leave old shingles underneath new ones?

This is called a “roof overlay.” It can save money upfront, but it adds weight and can hide underlying damage. Many...

Why do some roofs grow moss or algae while others don’t?

This is usually due to moisture, shade, and the type of roofing material. Roofs under trees or in humid environments are...

Why do some roofs look “wavy” even when they’re brand new?

A wavy roof is often caused by uneven roof decking underneath the shingles. Even with new materials, imperfections in the...

Why does my bathroom develop mold so quickly?

Bathrooms are humid environments. Poor ventilation, slow leaks, or trapped moisture behind tile can create ideal conditions...

Why does my shower drain slowly?

Soap residue, hair buildup, or plumbing blockages are common causes.

Why does my siding look faded or chalky?

UV exposure over time can break down surface pigments, especially on older siding.

Why does water spill over the edge of my gutters during rain?

Overﬂow often indicates clogged gutters, improper slope, or undersized gutters for the roof area.

Why is there condensation between my window panes?

Condensation between panes usually means the seal on a double- or triple-pane window has failed. When the insulating gas...

Why is water leaking around my shower door?

This can occur when door seals wear out, tracks clog with debris, or the shower pan is not draining properly.

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